Clear before accepted.

1. Who operates the lab.

Pay Per Award operates Pay Per Award and The Live Bid Lab (“Pay Per Award”, “we”, “us”). This project is made via Market Accord.

This is an operational platform developed as an R&D and continuous-improvement environment for experimental bidding practice. That description does not reduce the force of an accepted contract or permit misleading research.

2. Business access and subscription.

You must be at least 18, act for business purposes, have authority for the organisation you name and provide accurate account information. Each participating client and bidding professional pays £3.26 plus applicable VAT per monthly subscription. Subscription gives eligible access; it does not guarantee tender coverage, projects, professional approval, professional acceptance, work, income, bid quality or any award.

When enabled, Stripe provides secure checkout, stores the payment method and issues subscription invoices. The subscription renews monthly until cancelled through the billing centre or by written request before renewal. Cancellation stops future renewals but does not cancel an accepted project order, an earned reward or an invoice already due. Failed, disputed or reversed subscription payments may suspend subscriber functions.

A subscription payment mandate does not by itself authorise a project reward. Each client project order separately records the reward, success definition, commission basis and permission to invoice and attempt the verified success charge against the Stripe-held default payment method.

3. Independent responsibilities.

Clients

The client is responsible for authority to disclose project information, accuracy and completeness of its brief and evidence, eligibility, buyer rules, submission approval, the promised reward and prompt outcome and sales reporting. A client must not post unlawful, misleading, infringing, confidential-without-authority or sham work.

Bidding professionals

A professional supplies services to Pay Per Award as an independent business under a separate supplier work order, not as an employee, partner or agent. The professional has no right to collect the client’s reward directly. They must substantiate profile claims, check conflicts, work competently, protect information, follow buyer and client rules and reject work outside their capability or availability. Approval records evidence reviewed at a point in time; it is not an endorsement or guarantee.

Pay Per Award

Pay Per Award sells the accepted bid-support service to the client as principal and may engage an approved professional as its subcontractor. The client does not contract with that professional unless a separate document expressly says so. Pay Per Award remains responsible to the client for providing its service with reasonable care and skill, including managing an engaged professional, subject to the lawful limits below. It cannot guarantee the client’s evidence, buyer decisions, procurement eligibility, sales or an award.

4. A client order and a separate work order.

When the client opens a project to professionals, it submits a project order to Pay Per Award for the server-held version showing title, source link, deadline, scope, fixed reward, any commission basis, success event and these terms. The platform records a cryptographic digest of those fields and the client’s separate project-payment authority. The client confirms that the title, organisation, source link, scope, success event and reward may be viewed by all verified, approved and subscribed professionals. Do not include confidential or buyer-restricted information. There is no per-project client approval or private-file workflow yet.

The first eligible professional who accepts the corresponding supplier work order may be engaged; the client cannot currently choose among applicants in the workspace. That creates a contract between the client and Pay Per Award—not between the client and the professional. The work order shows the same operational scope and success basis, together with the professional remuneration and Pay Per Award’s disclosed 3.6% retained share. The professional must attest to checking relevant conflicts before acceptance. Commission-only work is prohibited and the fixed success fee is at least £85 + VAT. No upfront bid-writing fee applies on accepted projects. Changes require a new recorded version and acceptance; discovery, drafting or discussion alone creates no engagement.

During the current pilot, fixed-plus-commission arrangements may be saved as drafts but cannot enter the market. Later-sales reporting, reconciliation, corrections and additional charging need a separate tested workflow before those arrangements are accepted.

5. Success, client charging and professional remuneration.

The client owes Pay Per Award the agreed project reward only when the recorded success definition is supported by evidence and verified by the operator. Framework admission, lot award, call-off and signed contract are different events unless the project says otherwise. A client or professional report does not charge a card by itself. We may request evidence, reject a report or pause charging while evidence is corrected or disputed.

After verification, Pay Per Award may create an itemised Stripe invoice for the fixed reward plus the commission calculated from the accepted basis, add applicable VAT and attempt payment against the client’s Stripe-held default payment method under the project-specific authority. The client remains responsible if Stripe requests additional authentication or the payment fails. Stripe receipts, invoice status and the platform audit record evidence collection; they do not alter the agreed success definition. The client must raise a good-faith calculation or evidence dispute promptly and must not misuse a chargeback to avoid an undisputed contractual sum.

Payment in full to Pay Per Award discharges the client’s payment obligation for that reward; there is no client wallet, stored balance or direct payment debt to the professional. Pay Per Award receives the client payment as its own project revenue. Where an independent bidding professional performed the accepted work, Pay Per Award separately pays that professional the remuneration stated in the supplier work order. Unless that work order expressly records another non-hidden allocation before acceptance, the professional remuneration is 96.4% of the project reward excluding VAT, refunds and reversals, and Pay Per Award retains 3.6%. Applicable VAT on the professional’s supply is handled separately against a valid invoice. Pay Per Award does not silently deduct card-processing costs or add another platform commission. If a client payment is later lawfully refunded or reversed after professional remuneration has been paid, the professional must repay the corresponding overpayment to Pay Per Award, subject to the evidence and dispute process. If Pay Per Award performs the work without an independent professional, no third-party professional remuneration is due.

6. Awarded-sales commission.

Combined-reward terms are available for planning only during the current pilot; no combined-reward draft may be submitted for professional acceptance yet. Before that route opens, the project must define the percentage, included buyer entities, lots, extensions, options, call-offs, currency, taxes, credits and reporting period. The client will need to report an award within 10 business days and provide reasonably necessary evidence, which may include an official award notice, signed contract or order, buyer confirmation, invoices and an attributable sales ledger. Commercially irrelevant information may be redacted.

For an accepted combined-reward order, the client will report included sales quarterly and keep supporting records for six years. If it refuses or fails to provide adequate evidence after written notice and 10 business days to cure, the commission may provisionally be calculated against the contracting authority’s officially published maximum estimated total value or spending budget, or a written value confirmation from a procurement professional working for that authority. This fallback is subject to correction when reliable actual records are produced and to the dispute process; it is not a licence to double recover.

7. Signal Door data and permitted use.

Signal Door records are evidence-navigation aids assembled from sources whose current permission status allows the stated processing. Source links, retrieval state and the distinction between observations and inference remain part of the record. Public availability does not mean that all underlying documents may be copied, republished or used for every purpose.

Coverage, freshness, buyer identity, values, deadlines and classifications may be incomplete or changed at source. Users must inspect the authoritative notice, tender pack and buyer instructions before acting. Subscriber access permits internal business evaluation; it does not transfer source copyright, grant bulk redistribution rights or permit extraction that harms the service. Private project material is isolated from the public intelligence graph.

8. R&D and data use.

Operational records may be analysed to secure, administer, evidence and improve the service as described in the privacy notice. Optional research participation is separate and can be withdrawn. Private tender documents never enter a public intelligence graph, public case study or model-training dataset without specific, recorded authority.

We may publish aggregated or de-identified findings where individuals and confidential projects are not reasonably identifiable. R&D does not override procurement rules, confidentiality, data protection or a party’s project obligations.

9. No guarantee and proportionate liability.

Buyer decisions are outside Pay Per Award’s control. No work or outcome is guaranteed. To the fullest extent lawfully permitted, neither party is liable for indirect or consequential loss, lost opportunity or anticipated profit. Pay Per Award’s aggregate liability arising from the service is limited to the greater of £1,000 and the subscription and project charges paid to it in the preceding 12 months.

Nothing excludes liability that cannot lawfully be excluded, including death or personal injury caused by negligence, fraud or fraudulent misrepresentation. The cap does not excuse a client’s project reward, a party’s deliberate confidentiality or intellectual-property breach, or misuse of personal data. Each client remains responsible for losses caused by its false evidence, unlawful content, lack of authority or breach. Each professional remains responsible to Pay Per Award for losses caused by their supplier breach.

Pay Per Award provides its service with reasonable care and skill and remains the client-facing supplier when it uses a subcontractor. Availability may be interrupted for security, maintenance, provider failure or events beyond reasonable control. Users should keep their own authorised copies and continuity arrangements.

10. Suspension, disputes and law.

We may suspend access to protect people, evidence, security, procurement integrity or payment rights, normally giving reasons and a route to respond. Either party may end a monthly subscription before renewal; existing project duties, earned rewards, confidentiality, records and disputes survive.

Raise a dispute promptly with the project record and evidence. The parties must first attempt good-faith resolution; undisputed sums remain payable. These terms and non-contractual disputes are governed by English law and the courts of England and Wales have exclusive jurisdiction.